ParentPlus Portal Mobile App

This guide describes the ParentPlus Portal mobile app, which gives parents mobile access to their students' grades, attendance, schedules, assignments, and more.

From your ParentPlus Portal Mobile App, you can view your students' recent scores, grades, report cards, assignments, and attendance. You can also access your students’ portals; view school announcements, alerts, mobile notifications, and calendar events; and communicate with administrators and teachers using email or messages.

The features shown below will only available to you in your portal dependent on the permissions set by your school administrator.

TABLE OF CONTENTS

Set Up the ParentPlus Portal Mobile App

To set up the ParentPlus Portal mobile app, you should download the app to your device and then register the app with your student's school.

Download the ParentPlus Portal Mobile App

The ParentPlus Portal mobile app for iOS and Android is available on the Apple App Store or the Google Play store. To locate the app, you can search for ParentPlus or Rediker.

Register a School in the ParentPlus Portal Mobile App

When you first open the app, you are prompted to enter your PlusPortals username to search for your school and register the app.

Before you can register a school in the app, you must activate your PlusPortals account on that school's PlusPortals website. After activating your account (or changing your password), you may experience a brief delay before the app recognizes your login credentials.

  1. In Username, type the PlusPortals username associated with your account.

    For parents and students, an account username is an e-mail address; however, for student accounts, schools have the option to assign a username. If you don't know your username, contact your school.

  1. Tap  to search for your school.
  1. Select your school from the list and tap Done.

    If you have PlusPortals accounts at multiple schools with the same username, all associated schools appear in the search results. Select one school from the list. 

  2. When prompted, type your password for the selected school, and then tap Login. You can repeat the registration process for each school that you want to add to the app.

     If you use the same username and password for multiple schools, each school is registered at the same time. Otherwise, you must repeat the steps above for each school.

Log in to the ParentPlus Portal Mobile App

To log in to your parent portal, follow these steps:

  1. On your phone, tap the ParentPlus app The Login screen appears.

  1. If you're registered with multiple schools, tap to select the school you want to log in to.
  2. Tap + to register another school.
  3. Do one of the following:
    • Type your Username and Password.
    • If this is the first time you're logging in, follow the instructions in the activation email from your school to activate your account and set your password. If you have not received an activation email, contact your school.

      If you forget your password, tap Forgot password. If you're unable to reset your password, contact your school.

5. Tap Login. Your portal opens on the Home Screen.

To bypass typing your username and password each time you log in, tap theKeep Me Logged In check box to select it.

Switch to Another School

After registering each school, you can access all of them through the ParentPlus Portal mobile app. For some schools, PlusPortals is connected by district or diocese through the district/diocesan office. If this is true for your schools, each time you log in, you are prompted to select which school you would like to access.
To switch to another school in the same district or diocese, tap , and then tap Switch Schools
If your PlusPortals accounts are not connected by district or diocese, you can use the drop-down on the login screen to select the school you want to access prior to entering your password and logging in. If you are logged in to one school, you must log out and use the drop-down on the login screen to select the next school.


 

Home Screen

When you log in, your parent portal opens on the Home screen and the Dashboard.
Your school administrator determines the options that you see on the Home screen and the Dashboard.
 

Home Screen and Dashboard

Home Screen
  • Tap  to access the Main Menu.
  • Tap to view the Progress screen or tap  to view the Dashboard.
  • Tap a student's photo to view that student's information.
    Photos are added by your school administrator.
Dashboard
Tap an option to view school Announcements, Alerts, Notifications, or Calendar events, or to view your PlusPortals E-Mail.

When you tap on the Home screen, the Main menu opens. Your school administrator determines the options you see on the Main menu. 

You may need to swipe up to see additional options.

Main Menu
Dashboard

Return to the Dasboard

Progress

Open the Progress screen, where you can view grades and recent scores. Using the tabs at the bottom of the screen, you can perform the following tasks:

  • Open the Classes screen, where you can view the Class page for a selected class.
  • View your student's Schedule.
  • View the More screen, where you can access your student's performance, attendance, demographic information, report cards, discipline history, and progress reports, as well as teacher lesson plans.
Homework/Assignment
View Assignments for All Classes.
Newsfeed
View the Newsfeed, which displays school announcements, alerts, and notifications.
Calendar
View Calendar Events.
E-Mail & Messages 
View and Send E-mails in Your Portal and View and Send Messages in Your Portal.
Progress Reports
Open the Progress Reports screen, where you can view your student's progress report for a selected class or you can view a combined progress report for all your student's classes.
E-Locker
Access your student's E-Portfolio.
Directory

Access the staff, parent, and student directories. Photos are added by your school administrator.

School Links & Files

Access resources posted by the school administrator.

Groups

Access pages and calendars for groups your student is in.

Settings
Set Login Preferences and Set Mobile Push Notification Preferences.
Logout

Log out of the ParentPlus Portal mobile app.

Change Your Password in the Mobile App

You can change your password using the following steps:

  1. On the Login screen, tap Forgot password. You will only see Forgot Password if permitted by your school administrator.
  1. On the Forgot Password screen, type your username (e-mail address).
     
  2. Tap Reset password.
  3. When prompted, tap OK and follow the instructions provided in the e-mail that is sent to you.

Class Information

This chapter contains topics on viewing teachers' class pages, your students' assignments, and your students' grades. See the relevant topic below for more information.

View Class Pages

To view a teacher's Class page, follow these steps:

  1. On the Dashboard, tap the student whose class you want to view.
     
  2. At the bottom of the Progress screen, tap Classes.
    The Classes screen opens on the HW tab. You can swipe right to see more tabs.

See the diagram and table below for a description of the Classes screen.

Classes Screen
A

View Class pages for another student.

B

Select the class you want to view.

C

View assignments.

Click  to view assignment details.

To mark an assignment Completed, tap . To mark an assignment Not Completed, tap .

D

View scores for graded assignments within a selected marking period.

E

View your student's class attendance.

F

View announcements posted by the teacher.

G

View links posted by the teacher.

H

View and download files posted by the teacher.

I

View the class summary.

J

Perform one of the following tasks:

  • View the Progress screen, which displays grades and recent scores.
  • View your student's Schedule.
  • Tap More to access student performance, attendance, demographic information, report cards, discipline history, and progress reports, as well as teacher lesson plans.

View Assignments for All Classes

To view all your student's assignments, follow these steps:

  1. On the Dashboard, tap the student whose assignments you want to view.
     
  2. Tap .
  3. On the Master menu, tap Homework/Assignment.
     

    The Homework/Assignment screen opens, displaying the Current tab, which lists all assignments due in the next 14 days.

See the diagram and table below for details on the Homework/Assignment screen.

Homework/Assignment Screen

A

View assignments for another student.

B

View assignments for all classes or for a specific class.

C
View Current assignments, Completed assignments, or All assignments.
D

View the assignment title, summary, and due date, as well as the class the assignment is for.

E

View the status of the assignment.

To mark an assignment Completed, tap . To mark an assignment Not Completed, tap .

F

View assignment details.

View Grades for Your Student's Classes

To view grades for your student's classes, follow these steps:

  1. On the Dashboard, tap the student whose grades you want to view.

    The Progress screen opens, displaying the Progress tab, which shows the student's most recent averages and grades for each class.

See the diagram and table below for details on the Progress screen.

Progress Screen
A

View grades for another student.

B
View recent grades and class averages for the selected student. Tap Avg or Grd to open the Performance screen, which displays scores, categories, narratives, and progress for the selected class.
C

Tap the arrows to select the marking period you want to view grades for.

D

View recent scores for all classes, including the due date, coursework description, and points earned out of total possible points.

View School Communication

The following topics describe options for viewing school communications and events and for communicating with your school using the portal e-mail and message features:

View School Alerts, Announcements, and Notifications

You can view the most recently posted school announcement, alert, and notification on the Dashboard.
The Dashboard appears on the Home Screen when you log in to your parent portal. You can also access the Dashboard by tapping .


School Announcements, Alerts, and Notifications
A
View the total number of Announcements, Alerts, and Notifications.
B
Tap Announcements, Alerts, or Notifications to view all postings of that type on the Newsfeed screen.
C

Tap a tab to view a different type of posting.

D
View details for a posting. Click Done to return to the Newsfeed.

View Your School's Calendar Events

You can view school calendar events on the Dashboard.
The Dashboard appears on the Home Screen when you log in to your parent portal. You can also access the Dashboard by tapping .


Calendar Screen
A
Indicates the total number of posted Calendar events for the current month.
B
Tap to open the Calendar screen.
C
View the current Week or the current Month.
D

Sync your ParentPlus Portal mobile calendar with PlusPortals calendars on your other devices.

E

Tap the arrows to view other weeks or months.

F

Tap a day to view all the events for that day.

G
Tap  to view details for an event.

View and Send E-mails in Your Portal

You can send e-mail to and receive e-mail from teachers, school administrators, and group members. Your e-mail is delivered to the recipients' personal and portal e-mail accounts.

You can also communicate with teachers and school administrators by sending portal messages.

View E-mail

To view your PlusPortals e-mail, follow these steps:

  1. On the Dashboard, tap E-Mail. The E-Mail: Inbox screen opens.
     

See the diagram and table below for an overview of the E-mail: Inbox and E-Mail: Details screens.


E-Mail: Inbox and E-Mail: Details Screens

A
Select the mailbox (Inbox, Sent Items, or Drafts) you want to view.
B

Search for an e-mail by subject.

C
Open an e-mail in the E-Mail Details screen.
D
Return to the E-mail: Inbox screen.
E
Reply to an e-mail (), delete an e-mail (), or compose a new e-mail ().

Send an E-Mail

To send e-mail, follow these steps:

  1. On the Dashboard, tap E-Mail. The E-Mail: Inbox screen opens.
     

  2. On the E-Mail: Inbox screen, tap. The E-Mail: Compose screen opens.

See the diagram and table below for the remaining steps.

Send an E-Mail
A

Tap to select each direct recipient (To), copied recipient (Cc), and/or blind-copied recipient (Bcc).

Important: Recipients in the To field only see their own names. Copied recipients are visible to all recipients. Blind-copied recipients are hidden from other recipients.

B
Tap Teacher to select your student's teachers. Tap Admin to select administrative staff.
C

Tap the check box for each recipient, or tap Select All to select the check boxes for everyone.

Important: A green check mark indicates a recipient is selected. To deselect a recipient, clear their check box by tapping it.

Tip: You can also search the selected recipient list (Teacher or Admin) by tapping Search by Name and typing a name

D
Save the recipients you've selected and return to the E-Mail: New screen.
E

Type a subject for the e-mail.

F

Type the e-mail.

G
Send the e-mail () or save it to finish later ().

View and Send Messages in Your Portal

You can send portal messages to and receive portal messages from teachers and school administrators.

You can also communicate with teachers, school administrators, and group members using e-mail.

To view and send messages, follow these steps:

  1. On the Home screen, tap .
  2. On the Main menu, tap E-Mail & Messages, and then tap Messages. The Messages: All screen opens.
     

See the diagram and table below for details on the Messages: All and Message: Details screens.

Messages: All and Message: Details Screens

A

Compose a new message.

B

View only messages you've sent, only messages you've received, or all messages.

C

Search for a message by subject.

D
Open a message in the Message: Details screen.
E

indicates a received message.

F

  indicates a message you've sent.

G
Return to the Messages: All screen.
H
Reply to a message () or delete a message ().

Student Performance

For steps on viewing your student's attendance and report card, see the topics below:

View Attendance

Follow these steps to view your student's daily or period attendance:

  1. On the Home screen, tap . The Main menu opens.
  1. Tap Progress.
  2. At the bottom of the Progress screen, tap More , and then tap Attendance. The Attendance screen opens with the Daily Attendance tab.

  3. Tap to view details for the attendance events.

    or
     
    To view attendance for a class, tap Period Attendance.

View Your Student's Report Card

Follow these steps to view your student's report card:

  1. On the Home screen, tap .
     The Main menu opens.

Important: Your school administrator determines the options you see on the Main menu.

  1. Tap Progress.
     
  1. At the bottom of the Progress screen, tap More, and then tap Report Card. The Report Card screen opens with the Grades tab.
     

See the diagram and table below for details on the Report Card screen.

Report Card Screen
A

View the report card for another student.

B

View GPA, weighting, quality points, and credits.

C
Select the class you want to view or select All Classes.
D

If viewing a class, swipe down or up to view grades for a specific marking period or swipe down to view attendance.

If viewing all classes, swipe left or right to see grades for a specific marking period or swipe right to view attendance.

E

If your school uses skills, you may see the Skills tab.

Tap or to view skills for a selected marking period.

F

View narratives left by the teacher.

Tap or to view a narrative for the course or for a selected marking period.

G

View comments left by the teacher.

Tap or to view comments for a selected marking period.

Preferences

See the topics below to set login and push notification preferences for your mobile device: 

Set Login Preferences

On the Login screen, you can choose to remain logged in by tapping the Keep Me Logged In check box to select it. You can also enable or disable this setting using the following steps:

  1. On the Home screen, tap . The Main menu opens.
  1. Tap Settings. The Settings screen opens.
     

  2. Next to Keep Me Logged In, tap to enable the setting, or tap to disable it.

Set Mobile Push Notification Preferences

You can disable all mobile push notifications on your device by following these steps:

  1. On the Home screen, tap . The Main menu opens.

  1. Tap Settings. The Settings screen opens.
     

  2. Next to Enable Notifications, tap to enable the setting, or to disable it.


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