Get Started: Reset or Change a Password

Reset Password

If a user forgets their password, they can choose to reset it by doing the following:

1. From the login page, select Forgot Password?
   
2. The Reset Password page opens. Enter in your Login E-Mail.
3. Click Send E-Mail.
   
4. The following message will be displayed:
   
5. Once the E-Mail is received, click on the link, or copy and paste the link in the browser to reset your password. The new password must contain:
   
   • At least one lowercase letter
   • At least one uppercase letter
   • At least one number
   • A minimum of 8 characters

Change Password

If a user would like to change their existing password while logged into Organization Manager, this can be completed by doing the following:

1. Select the down arrow next to your username in the upper right > select User Settings:
   
2. The User Settings screen opens.
3. Enter in your current password as well as the new password. The new password should contain the following:
   • At least one lowercase letter
   • At least one uppercase letter
   • At least one number
   • A minimum of 8 characters
     
4. Select Change Password.