Users must be properly configured in Administrator's Plus before you can send login credentials from PlusPortals. Please refer to the following:
If your IT team has shared a list of e-mail addresses for Student and Teacher (Staff) Accounts with you, we recommend confirming that these accounts have already been created on your schools domain before before e-mailing the login credentials. This helps ensure a smooth process!
Teachers: Create Teacher Accounts for TeacherPlus and PlusPortals
Students: Adding a Student to PlusPortals
Parents: Adding a Parent to PlusPortals
You must send an e-mail with login credentials to all new users so they can activate their account. To find users who have not yet activated their account, filter the Status column on Does not contain Active. Select the checkbox on the left to select users, then click Email/Print Login Details to e-mail login credentials to selected users.
Users must activate their account on the browser version of PlusPortals before they can use the PlusPortals mobile app. Please be aware that it can take up to two hours before the new login is available on the PlusPortals mobile app.
The login credentials e-mail template can be customized, and we recommend you do so before sending users their login credentials. For more information on customizing the login credentials e-mail template, see Customize PlusPortals E-Mail Templates.
- On the navigation bar, click Manage Accounts.
- Click the user group you want to send login credentials to (Parents, Students, Teachers, or Admin).
- Optional: Select the users you want to send credentials to.
- In the Select E-Mail Template drop-down list, select the Login Credentials template.
- Click the E-Mail / Print Login Details drop-down list and select either E-Mail Login Details or Print Login Details.
- In the Select Criteria dialog box, do one of the following, and then click Next:
Task
Action
Add all users from a user group to the recipient list.
(available for all user groups)
Click All [users].
Add all students without e-mail addresses to the recipient list.
(available for students when you click Print Login Details)
Click All students who do not have an e-mail address.
Add all students or parents from a selected grade level to the recipient list.
(available for students or parents)
Click [Students/Parents] by grade level.
Add all students from the selected homeroom(s) to the recipient list.
(available for students)
Click Students by homeroom.
Add selected members of a user group to the recipient list.
(available for all user groups)
Click Specific [users].
Add users you selected in step 3 (if you selected any).
(available for all user groups)
Click [Users] previously selected on the Manage Accounts screen.
- In the Select Recipients dialog box, verify the selected users, and then click Next.
Using this dialog box, you can edit the recipient list after selecting users by criteria. Clear the Show only non-activated accounts check box at the top of the dialog box to view users with activated accounts.
In the Login Details Preview dialog box, verify the e-mail subject and body, and then click Continue.
If you want to edit the e-mail subject and body, see Customize PlusPortals E-Mail Templates.
The log-in details are e-mailed, or, if you're printing them, they appear in the print-preview document viewer.